Reviews from Upper Mountains customers

“My worst nightmare happened 10.15pm last night. Thankfully I was still awake when the pipe of my hydronic heater sprung a leak. Hot water began squirting out everywhere. I was on my own trying to find a bucket to hold the water. In desperation I rang Aidan Dunn Upper Mountains Emergency Plumber. He took my call straightaway and talked me through what to do. Aidan was so kind and understanding during the process and came to the rescue.”

“Being tradie myself I really appreciate job well done, in timely manner and reasonably priced. Once you experience Aidan and his team you never look back. Polite, on time, communicating well and finished job looks million bucks. On top of that the emergency response when you really need it is impressive - Saturday or Sunday doesn’t matter.”

“Recently moved to the Blue Mountains. Hot water system failed on a weekend, Aiden sort it out and replaced it in no time. Since then they are our go to plumbers. They installed new rainwater tank and recently new outdoor shower. They had to run a new pipe through the garden (excavator included) lifting pavers and left everything tidy as it was.”

“Aiden and the team from UMPAG came out to repair a sinkhole caused by a cracked stormwater pipe. Unfortunately, once investigations began, it became clear that the original scope of the job needed to increase. Their communication was excellent and noticeably better than many other trades we have dealt with. They were also fair and reasonable with their pricing and kept us informed as the job expanded, so there were no unexpected surprises when it came to the final bill.”

“The trades people attended the job on the day and time they stated. Their work was exact, clean and tidy. I was not over quoted or over charged. I found them to be honest in their quoting and in their charging of supplies/materials and time.”

“Needed a new gas oven installed after our previous one broke down. The whole process was simple - a couple of text messages and photos to Aidan, followed by installation the next day by James and Cameron. Great value, thoroughly recommended!”

“Had an unexpected problem with the toilet flushing mechanism. Aidan was able to arrive within an hour and actually fixed the problem in no time. Greatly appreciated with his service, good price and looks like I found my go to plumber now.”

“We had a water leak in our driveway. Their service was very quick to come out, dig up and locate the leak and repair. They even worked in the dark to repair leak, so we wouldn’t have a high water bill. Couldn’t recommend enough. Neat and tidy work.”

“Aidan has helped me on multiple occasions over the past six years, and I’ve always been extremely happy with his work. He takes genuine pride in what he does, is punctual, reliable and very knowledgeable.”

“We have used them on a few projects over the year! From upgrading a water feed to the back of the property, to a new storm water system, to coming out at 11pm to fix a shower that was spraying water everywhere. Highly recommended!!”

“Aiden and team are worth all five stars and then some. Prompt in an emergency. Great communicators and the young fella worked harder than a gallon of gas going up hill in a head wind. Solved our ruptured pipe in no time and workmanship is top notch.”

“I live in the Blue Mountains and I was having issues with frozen pipes for my water in winter. Upper Mountains Plumbing & Gas were professional and prompt to insulate my pipes. They did a great job. Thank you”